Service Order Management

Manage Forecasting to Fulfilment

Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.
Run Your Warehousing Efficiently

Get a holistic view of inventory for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.
Reach Optimal Output Levels

Calculate and optimise manufacturing capacity and resources to improve production schedules and meet customer demands.
Service Orders

Register your after-sales issues including service requests, services due, service orders, and repair requests.
Service Item Management

Record and keep track of all your service items, including contact information, component management, and BOM reference and warranty information.
Service Contract Management

Record details on service levels, response times, and discount levels, as well as on the service history of each contract, including used service items and parts and labour hours.
Planning

Assign personnel to work orders and log details such as work order handling and work order status.
Dispatching

Manage service personnel and field technician information, and filter according to availability, skills, and stock items.
Service Price Management

Set up, maintain, and monitor your service prices.